ZyLAB ONE Status Page
All Systems Operational

About This Site

Welcome to ZyLAB-ONE's status page.
Here you can find information on availability, maintenance and incidents of the ZyLAB-ONE solution & components, as well as subscribe to notifications.

Uptime over the past 90 days. View historical uptime.
ZyLAB-ONE - EU region Operational
90 days ago
100.0 % uptime
Today
Legal Review ? Operational
90 days ago
100.0 % uptime
Today
Legal Production service ? Operational
90 days ago
100.0 % uptime
Today
Processing Operational
90 days ago
100.0 % uptime
Today
Upload Service ? Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
ZyLAB-ONE - US region Operational
90 days ago
100.0 % uptime
Today
Legal Review ? Operational
90 days ago
100.0 % uptime
Today
Legal Production service Operational
90 days ago
100.0 % uptime
Today
Processing Operational
90 days ago
100.0 % uptime
Today
Upload Service Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
ZyLAB-ONE - UK region Operational
90 days ago
100.0 % uptime
Today
Legal Review ? Operational
90 days ago
100.0 % uptime
Today
Legal Production service ? Operational
90 days ago
100.0 % uptime
Today
Processing ? Operational
90 days ago
100.0 % uptime
Today
Upload Service ? Operational
90 days ago
100.0 % uptime
Today
Login services ? Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 7, 2023

No incidents reported today.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023
ZyLAB Insights Services Planned Upgrade - EU Region :: 5.1.0-ZyLabOne.18372
Completed - The scheduled maintenance has been completed.
Feb 2, 12:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 08:30 UTC
Scheduled - Dear Subscriber,

In our best efforts to provide an excellent service to all of our users, we are planning to perform system upgrades.

During the upgrades, services will be restarted simultaneously.
User experience might be limited during the maintenance period.

Once the upgrade is completed, you may notice a few changes in the interface which are explained here:
https://docs.zylab.com/01/ZyLAB/ONE/10000.html

Please report any issues to the support team.
We apologize for any inconvenience this may cause.

2023-02-02 / 09:30-14:30 (CET)
2023-02-02 / 03:30-08:30 (EST)
2023-02-02 / 01:30-06:30 (MST)
Jan 30, 20:04 UTC
Feb 1, 2023
ZyLAB Insights Services Planned Upgrade - UK Region :: 5.1.0-ZyLabOne.18372
Completed - The scheduled maintenance has been completed.
Feb 1, 11:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 08:30 UTC
Scheduled - Dear Subscriber,

In our best efforts to provide an excellent service to all of our users, we are planning to perform system upgrades.

During the upgrades, services will be restarted simultaneously.
User experience might be limited during the maintenance period.

Once the upgrade is completed, you may notice a few changes in the interface which are explained here:
https://docs.zylab.com/01/ZyLAB/ONE/10000.html

Please report any issues to the support team.
We apologize for any inconvenience this may cause.

2023-02-01 / 09:30-14:30 (CET)
2023-02-01 / 03:30-08:30 (EST)
2023-02-01 / 01:30-06:30 (MST)
Jan 30, 20:03 UTC
ZyLAB Insights Services Planned Upgrade - US Region :: 5.1.0-ZyLabOne.18372
Completed - The scheduled maintenance has been completed.
Feb 1, 11:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 08:30 UTC
Scheduled - Dear Subscriber,

In our best efforts to provide an excellent service to all of our users, we are planning to perform system upgrades.

During the upgrades, services will be restarted simultaneously.
User experience might be limited during the maintenance period.

Once the upgrade is completed, you may notice a few changes in the interface which are explained here:
https://docs.zylab.com/01/ZyLAB/ONE/10000.html

Please report any issues to the support team.
We apologize for any inconvenience this may cause.

2023-02-01 / 09:30-14:30 (CET)
2023-02-01 / 03:30-08:30 (EST)
2023-02-01 / 01:30-06:30 (MST)
Jan 30, 20:01 UTC
Jan 31, 2023
ZyLAB-ONE Planned Upgrade - UK Region :: v18372
Completed - The scheduled maintenance has been completed.
Jan 31, 00:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 20:30 UTC
Update - Maintenance is rescheduled due to Azure issue.
More information can be found here: https://azure.status.microsoft/en-us/status

New Schedule for the maintenance:

2023-01-30 / 21:30-02:30 (CET)
2023-01-30 / 15:30-20:30 (EST)
2023-01-30 / 13:30-18:30 (MST)
Jan 25, 09:43 UTC
Scheduled - Dear Subscriber,

In our best efforts to provide an excellent service to all of our users, we are planning to perform system upgrades.

During the upgrades, services will be restarted simultaneously.
User experience might be limited during the maintenance period.

Once the upgrade is completed, you may notice a few changes in the interface which are explained here: https://docs.zylab.com/01/ZyLAB/ONE/10000.html

Please report any issues to the support team.
We apologize for any inconvenience this may cause.

2023-01-26 / 21:30-02:30 (CET)
2023-01-26 / 15:30-20:30 (EST)
2023-01-26 / 13:30-18:30 (MST)
Jan 24, 06:51 UTC
ZyLAB-ONE Planned Upgrade - EU Region :: v18372
Completed - The scheduled maintenance has been completed.
Jan 31, 00:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 20:30 UTC
Update - Maintenance is rescheduled due to Azure issue.
More information can be found here: https://azure.status.microsoft/en-us/status

New Schedule for the maintenance:

2023-01-30 / 21:30-02:30 (CET)
2023-01-30 / 15:30-20:30 (EST)
2023-01-30 / 13:30-18:30 (MST)
Jan 25, 09:42 UTC
Scheduled - Dear Subscriber,

In our best efforts to provide an excellent service to all of our users, we are planning to perform system upgrades.

During the upgrades, services will be restarted simultaneously.
User experience might be limited during the maintenance period.

Once the upgrade is completed, you may notice a few changes in the interface which are explained here: https://docs.zylab.com/01/ZyLAB/ONE/10000.html

Please report any issues to the support team.
We apologize for any inconvenience this may cause.

2023-01-26 / 21:30-02:30 (CET)
2023-01-26 / 15:30-20:30 (EST)
2023-01-26 / 13:30-18:30 (MST)
Jan 24, 06:47 UTC
Jan 30, 2023
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
ZyLAB-ONE Planned Upgrade - US Region :: v18372
Completed - The scheduled maintenance has been completed.
Jan 26, 13:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 08:32 UTC
Scheduled - Dear Subscriber,

In our best efforts to provide an excellent service to all of our users, we are planning to perform system upgrades.

During the upgrades, services will be restarted simultaneously.
User experience might be limited during the maintenance period.

Once the upgrade is completed, you may notice a few changes in the interface which are explained here:
https://docs.zylab.com/01/ZyLAB/ONE/10000.html

Please report any issues to the support team.
We apologize for any inconvenience this may cause.

2023-01-26 / 09:30-14:30 (CET)
2023-01-26 / 03:30-08:30 (EST)
2023-01-26 / 01:30-06:30 (MST)
Jan 25, 11:35 UTC
Jan 25, 2023
ZyLAB Services might be unstable due to a ongoing issue with networking at our cloudprovider.
Resolved - This incident has been resolved.
Jan 25, 12:28 UTC
Monitoring - A Fix has been implemented and we are monitoring the results.
Jan 25, 11:02 UTC
Identified - The issue has been identified and mitigation measures have been taken.
We are monitoring the situation and will provide updates when needed.
Jan 25, 10:50 UTC
ZyLAB-ONE Planned Upgrade - US Region :: v18372
Completed - The scheduled maintenance has been completed.
Jan 25, 11:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 10:46 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 25, 10:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 09:35 UTC
Scheduled - Maintenance is rescheduled due to Azure issue.
More information can be found here: https://azure.status.microsoft/en-us/status

New Schedule for the maintenance:

2023-01-26 / 09:30-14:30 (CET)
2023-01-26 / 03:30-08:30 (EST)
2023-01-26 / 01:30-06:30 (MST)
Jan 25, 09:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 08:32 UTC
Scheduled - Dear Subscriber,

In our best efforts to provide an excellent service to all of our users, we are planning to perform system upgrades.

During the upgrades, services will be restarted simultaneously.
User experience might be limited during the maintenance period.

Once the upgrade is completed, you may notice a few changes in the interface which are explained here:
https://docs.zylab.com/01/ZyLAB/ONE/10000.html

Please report any issues to the support team.
We apologize for any inconvenience this may cause.

2023-01-25 / 09:30-14:30 (CET)
2023-01-25 / 03:30-08:30 (EST)
2023-01-25 / 01:30-06:30 (MST)
Jan 24, 06:37 UTC
Jan 24, 2023

No incidents reported.

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