ZyLAB ONE Status Page
All Systems Operational

About This Site

Welcome to ZyLAB-ONE's status page.
Here you can find information on availability, maintenance and incidents of the ZyLAB-ONE solution & components, as well as subscribe to notifications.

Uptime over the past 90 days. View historical uptime.
ZyLAB-ONE - EU region Operational
90 days ago
99.96 % uptime
Today
Legal Review ? Operational
90 days ago
99.96 % uptime
Today
Legal Production service ? Operational
90 days ago
99.96 % uptime
Today
Processing Operational
90 days ago
99.96 % uptime
Today
Upload Service ? Operational
90 days ago
99.96 % uptime
Today
Login services Operational
90 days ago
99.96 % uptime
Today
Insights ? Operational
90 days ago
99.96 % uptime
Today
ZyLAB-ONE - US region Operational
90 days ago
99.99 % uptime
Today
Legal Review ? Operational
90 days ago
100.0 % uptime
Today
Legal Production service Operational
90 days ago
100.0 % uptime
Today
Processing Operational
90 days ago
100.0 % uptime
Today
Upload Service Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
99.99 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
ZyLAB-ONE - UK region Operational
90 days ago
99.99 % uptime
Today
Legal Review ? Operational
90 days ago
100.0 % uptime
Today
Legal Production service ? Operational
90 days ago
100.0 % uptime
Today
Processing ? Operational
90 days ago
100.0 % uptime
Today
Upload Service ? Operational
90 days ago
100.0 % uptime
Today
Login services ? Operational
90 days ago
99.99 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 5, 2023

No incidents reported today.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023
Expired SSL certificate in region EU
Resolved - The fix applied is considered stable after monitoring closely.
May 30, 09:34 UTC
Monitoring - A fix has been implemented and we are monitoring the situation.
If you are still experiencing connection issues, please email support@zylab.com
May 30, 07:42 UTC
Identified - Dear Subscriber,

We are currently experiencing some downtime in the EU region.
We identified the issue, The cloud team is currently actively working on mitigation.


Updates will follow as soon we have a new status update
May 30, 07:02 UTC
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
ZyLAB-ONE Planned Upgrade - EU and UK Region :: v18923
Completed - The scheduled maintenance has been completed.
May 25, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 23:00 UTC
Scheduled - Dear Subscriber,

In our best efforts to provide an excellent service to all of our users, we are planning to perform system upgrades.

During the upgrades, services will be restarted simultaneously.
User experience might be limited during the maintenance period.

Once the upgrade is completed, you may notice a few changes in the interface which are explained here:
https://docs.zylab.com/01/ZyLAB/ONE/10000.html

Please report any issues to the support team.
We apologize for any inconvenience this may cause.

2023-05-24 / 21:00 - 2023-05-25 / 02:00 (CEST)
2023-05-24 / 15:00-20:00 (EST)
2023-05-24 / 13:00-18:00 (MST)
May 23, 13:32 UTC
May 24, 2023
Unexpected Outage due to DNS provider issue.
Resolved - Unexpected Outage due to DNS provider issue.

We recently had a service outage that was triggered by a system failure with our DNS provider.
This caused our websites to be unreachable from 16:54(CET) - 17:23(CET)

Our team activly identified that the backend services were healthy and operating.

We apologize for the impact caused by this outage.
May 24, 16:54 UTC
May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

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